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Client satisfaction and advisory outcomes

What Happens After
the Planning Work Is Done

Feedback from IT and engineering leads who commissioned advisory engagements with Orryx across Malaysia.

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40+
Organisations advised
4.7/5
Avg. engagement rating
96%
Follow-on engagement rate
3
Years in practice

What Clients Have Said

KL
Khairul Anwar bin Latif
Head of IT Infrastructure · Kuala Lumpur

"We had a general sense that our GPU capacity planning was not keeping pace with the workload demands coming from our data science teams — but translating that into a clear brief for management was proving difficult. The Readiness Review gave us exactly the structured picture we needed. The findings document was detailed but readable, and the workshop helped us sort out what to prioritise. Honestly more useful than I expected for the price point."

Infrastructure Readiness Review · May 2025
NR
Nur Syahirah binti Ramli
Technology Director · Penang

"What struck me was how disciplined Orryx was about scope. We had a tendency in previous advisory engagements to let the conversation expand into areas that were not actually on the agreed agenda. Here, the scope was clear from day one and they held to it — which meant the roadmap document we got at the end was focused and actionable rather than a broad survey of everything. The stakeholder briefing was particularly well structured."

Scaling Roadmap Consultation · April 2025
CT
Chang Tze Wern
Engineering Lead · Selangor

"Good advisory work. The scenario modelling section of our roadmap was the most valuable part — we had three plausible paths laid out with the assumptions behind each one clearly stated, which made the internal discussion much easier. My only note would be that the initial scoping call could have been a bit longer to set clearer expectations at the start. Overall the output quality was strong and we have already used the document in two procurement conversations."

Scaling Roadmap Consultation · May 2025
AH
Amirul Hakim bin Hassan
CTO · Johor Bahru

"We are running a multi-phase GPU deployment programme and the Embedded Partner arrangement has been the right fit for where we are. Having a consistent advisory contact who attends our planning sessions and maintains the decision log has removed a lot of the coordination overhead our team was carrying internally. The quarterly renewal model also suits us — we are not locked into a long commitment but the continuity is there."

Embedded Planning Partner · Q1 2025
SW
Siew Wai Lin
IT Manager · Penang

"We started with the Readiness Review after one of our hardware vendor conversations left us more confused than informed. It was refreshing to work with people who had nothing to sell us. The action list at the end of the review was prioritised in a way that matched our actual constraints — they had clearly paid attention to what we said about budget cycles and procurement lead times during the sessions."

Infrastructure Readiness Review · April 2025
FM
Faizal bin Md Nor
Infrastructure Architect · Shah Alam

"The documentation format was different from what I had seen from other advisory firms — more like a structured spec sheet than a consulting report. That suited our team well because the assumptions were all stated explicitly and could be challenged or updated as things changed. We went on to commission the Scaling Roadmap after completing the Readiness Review. The two documents work well together."

Infrastructure Readiness Review → Scaling Roadmap · Mar–May 2025

Case Studies

Case Study 01

Shared Services Company — Kuala Lumpur

Scaling Roadmap · 5 weeks
The Challenge

An 800-person shared services organisation had approved budget for expanding its AI model training environment but had no documented basis for the capacity figures in the business case. The IT leadership team needed a structured rationale before proceeding.

The Engagement

Orryx ran a five-week Scaling Roadmap consultation, modelling three capacity growth scenarios against the organisation's projected workload growth. Each scenario was documented with sequencing assumptions, capex staging, and operational readiness considerations.

The Outcome

The roadmap document was used directly in a revised board submission. The organisation selected the mid-range scenario, with the first phase procurement proceeding within two months of the engagement close. A follow-on Embedded Partner arrangement was commissioned for the build programme.

"Having the three scenarios laid out clearly — with the assumptions stated rather than buried — was what made the document work in a board context. We could point to exactly what we were committing to and why."

— Technology Director

Case Study 02

Manufacturing Group — Penang

Readiness Review → Embedded Partner · Ongoing
The Challenge

A Penang-based manufacturing group was beginning an AI-assisted quality inspection programme. The engineering team had deep expertise in the production side but limited visibility into what the compute infrastructure for running inference workloads at scale would actually require.

The Engagement

Started with a two-week Readiness Review to surface the infrastructure planning gaps. The assessment flagged three areas requiring attention before procurement — network bandwidth assumptions, storage provisioning logic, and cooling margin planning. Orryx was subsequently retained as Embedded Planning Partner for the multi-phase deployment.

The Outcome

Phase one of the deployment went ahead with revised capacity specifications based on the Readiness findings. The engineering team reports the planning documentation has reduced the number of late-stage specification changes — which had been a source of delay and rework on previous infrastructure projects.

"We found the gaps in our thinking before they became problems on the build — which was exactly the point. The review was worth it on that basis alone."

— Engineering Lead

Contact Orryx

Location
Lebuh Light 22,
10200 George Town
Hours
Mon–Fri: 9am–6pm
Sat: 9am–1pm

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